A colleague has now left the organisation. How do I ensure that they are no longer able to log in under our password?
Use the Main User’s username and password to log into the “My Resources” section of the website and then ‘Account Information’. Select the relevant account from the list and click on ‘Enable/Disable Account’ and then click on the ‘Apply’ button. This will then disable the account so it cannot be used in the future. You cancheck that the account has beendisabled properlyby ensuring that the account username ends with ‘(Disabled)’.
Related Questions
- I am able to log in to the Calcium scheduling software, but the same username and password won’t allow me to log in to a laboratory computer. Why not?
- I am able to log in to an instrument, but the same username and password doesn’t work on the Calcium scheduling software. Why not?
- I changed my ePortal password and I am no longer able to log in to the OntarioLearn ePortal. What should I do?
