A Bill Pay payee used to only accept checks, but now they have changed to electronic. What do I need to do?
As long as you have made at least one past payment to the payee, the payee will be updated to electronic. To complete the switch to electronic, log into NetTeller, access the Bill Pay option, and “continue” through the notification screen showing the changes made to the payee. If no payments have ever been made, delete the outdated payee and re-add as an electronic payee.
