What does “medical necessity” mean?
“Medical necessity” is a term used to refer to a course of treatment seen as the most helpful for the specific behavioral health symptoms you are experiencing. The course of treatment is determined jointly by you and your behavioral health professional. CIGNA Behavioral Health works with you and your provider to explain benefits available for treatment options. This course of treatment strives to provide you with the best care in the most appropriate setting. For further explanation of medical necessity, review our Level of Care Guidelines.