What is Wireless Enhanced 911?
Verizon Wireless routes 911 calls to designated emergency call takers, often local or county police, fire and rescue departments, known as Public Safety Answering Points or PSAPs. Verizon Wireless provides PSAPs with what’s known as Enhanced 911 or E911 service where PSAPs have upgraded their equipment, which automatically provides call takers with the mobile telephone number and the estimated location of the 911 caller to assist them in dispatching emergency assistance. The most advanced form of E911 service is referred to as Phase 2.
