Can a bill payment “bounce”?
No. However, your bill will not be paid if you do not have sufficient funds in your account, prior to the cutoff time of 7:15 PM, on the day your payment is scheduled to be made. If a payment cannot be made because of insufficient funds it will stay displayed in the Scheduled Payments section of WebConnect until paid, reset or removed. The payment will be attempted 2 more times, for a total of 3 attempts, to be processed. If it cannot be processed on the 3rd try, it will be deleted and the payment will need to be manually reset to be paid. For recurring payments this means that all future payments will be deleted and the payment will need to be added again for all future payments to be made. An email will be sent to the email address on record after the payment has been attempted 3 times.
