What if I have the SonicWALL firewall, and it won let me use ALEKS?
If your system makes use of SonicWALL and you are running ALEKS on MacOS X, then the following procedure will be needed to ensure full access to ALEKS. • Log in to SonicWALL via your web browser: Navigate your browser to http://xxx.xxx.xxx.xxx/diag.html (substituting your firewall IP address or DNS name for xxx.xxx.xxx.xxx). • Scroll down and uncheck “Enforce Host Tag Search with for CFS.” • Click “Apply” at the top of the page. If this procedure does not resolve your problem, please contact ALEKS Corporation Customer Support at http://support.aleks.com or (714) 245-7191 x201.
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