Where is the blockage?
If you have your line rootered, have the service provider write down the specific footage where the blockage was found—or at least where the provider thinks it is. Also have the provider mark the spot on the ground. This information is helpful in determining if the problem is within the City’s area of responsibility. The mark also can be helpful if you must dig up the pipe to repair it. • What is causing the problem? Have the service provider write down what is the probable cause of the blockage. Identifying the type of blockage is helpful in determining what method should be used to open it, and in determining if regular maintenance of your side sewer is needed to prevent further backups. • Should a TV camera be used to see blockages in my line? TV cameras generally are not effective in determining what is blocking a line. They cannot see under water, so if a line is blocked and not draining, the camera won’t be able to see inside your pipes. Camera inspections are most useful after t
