What is my partnership role with TCA?
• Make all of your payments to TCA as scheduled. • Review all statements and letters from your creditors. Notify us immediately if you notice any changes in your creditor debt management program benefits. Debt management program benefits may include reduced interest rates and the elimination of late and/or overlimit fees. Notify us if you have recurring charges such as insurance premiums, service fees, etc. • Provide copies of each of your most recent creditor statements to TCA once every six months for our review. • Our regular review of your creditor statements allows us to update our records with your current balance information, including accruing finance charges, and to verify your account status. • Review all statements and correspondence from TCA. • Stay within your budget and monitor your expenses closely. • Take advantage of the educational programs and materials we provide to you. • Contact TCA with any questions or concerns you may have.
