What is Zildjians cymbal warranty policy?
Zildjian cymbals carry a one-year warranty, from date of purchase, against manufacturing flaws. Zildjian requires that all cymbals for warranty replacement be returned to us for review. Quality is important to us and we use these opportunities to track the manufacture of the cymbal in question to ensure quality continues to improve. Please call Zildjian Customer Service at 781-871-2200 for a return authorization number (RA #). Once you have your RA#, please return the cymbal to: Avedis Zildjian Company 22 Longwater Drive Norwell, MA 02061 R/A No. __________ Please enclose a copy of your original purchase receipt with your cymbal, as this is vital to determining the warranty period. A cymbal returned without a receipt will be evaluated by the serial number on each cymbal, which tells the evaluator how old the cymbal is. A cymbal will not be replaced if it has been: misplayed, dropped, played with excessive force or treated abusively; bought second hand or used in a lease program; if it
