What is tipping policy?
Couples Resorts has a strict NO TIPPING policy. Gratuities are already included in your room price and are distributed among all employees. Our staff is trained and required not to request, accept or expect tips since non-tipping is an essential part of the all-inclusive experience. Please do not think that you need to tip to get great service. We sincerely appreciate your desire to reward our employees for their great service but ask that you please refrain from giving them monetary gifts. Acceptance of cash tips could cost staff to lose their jobs. There are some situations where tipping may apply during your travels or where you may wish to express your gratitude. • For Montego Bay airport luggage handlers, bus transfer drivers, and all off-site excursions (included and extras) tips are expected. However this does not include our Couples airport lounge staff. • SPA and salon personnel – tipping is discretionary (not mandatory) • Photographers are outside contracted services and tipp
