What is turndown service?
Upon request, a member of the housekeeping department comes to your room and turns down the bedspread and corner of the sheets in preparation for your nightly retirement. They also close your window drapes and turn on several lights in your absence so you can come back to a brightly lit room rather than total darkness. They leave two chocolates on your pillow. Additionally, the housekeeper will replace any bathroom items used since the day housekeeper cleaned your room; towels, soaps, shampoos, glasses, etc.
