Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Does uSocial offer refunds?

April 26, 2017Offer refunds usocial

0

Posted

Does uSocial offer refunds?

1 Answer

0

Posted

That will depend on the circumstance of the buyer requesting a refund and while we endeavour to satisfy every one of our customers the best we can. If you purchase a front-page campaign and we do not achieve a front-page ranking for you, we will either offer you to re-run that campaign for you again for free, or offer you a 75% refund. The reason we cannot offer you a full refund is that as a customer, you must understand that in carrying out a campaign we have to invest financial resources to do this and part of this risk is up to you to absorb. However, if you choose a second campaign, we will run this for free for you. In the event that this second, free campaign also does not achieve a front-page listing, we will not run another campaign for you, nor will we offer any refunds.