What is the minimum claim value ?
Depending on the policy you have, the cover provided in years three to ten of your policy may be subject to the cost of the claim exceeding a minimum amount. Unlike a normal insurance policy excess, if the cost of the claim exceeds this amount we will meet the full cost of the work required. This amount will be shown under Section 3 of your buildmark policy document, and will normally increase each year in line with inflation. For details of the minimum claim value that currently applies to your policy, please email us at claimscc@nhbc.co.uk with your policy number, name, address and postcode, and a daytime telephone number. Alternatively, please call 0844 633 1000, and say ‘Claims’. Our office is open Monday to Friday, from 08.30 to 17.30.
