What are announcement-only mailboxes?
Announcement-only mailboxes allow callers to hear information but callers cannot leave voice messages. Announcement-only mailboxes are frequently used when employees leave but the phone number is still active. You can request this through the CNS Shopping Cart. Select “I don’t see my item” and request “announcement-only mailbox”. Be sure to include the phone number to which you want this feature added. There may be a processing fee for adding this service.