How do I get a refund of my Etsy fees for a void or incomplete transaction?
If a buyer has failed to pay or backed out of a transaction, we will refund the listing and sales fees and remove all record of the transaction. You’ll just need to fill out the Transaction Report linked to in the sidebar of the main Help page. Be sure to leave feedback now, as once we remove the transaction, the option for leaving feedback is also removed. Also, relist your item first so that you don’t lose your listing description, images, etc.
