Do CNAs, CNEs, or CLEs receive a discount on support from Novell?
No. However, Novell has a wealth of information published on our website that can assist CNEs, CNAs, and CLEs with the most common support questions and issues that customers may have. For more information, visit the Novell Support Website. The Support Website site is a very good resource and we have made it easy to find answers to even the quickest of questions. If you cannot find the answer you need in the Knowledgebase, you may post your question out on our Support Forums. Typically, you receive an answer within 24 hours.