How do I recognise a good marine store?
Firstly, the premises should be clean, well-arranged and well-stocked. The tanks must be the same and free of dead or diseased stock. Staff must be polite, knowledgeable and helpful. Prices are no real guide but avoid stores that just want to sell you something whether you need it or not! In return, you as a customer, must be reasonable. Don’t expect a retailer to spend an hour with you explaining how a particular protein skimmer works for you to go off and buy it mail-order! Give them the majority of your business and the relationship will be a long and happy one.