Who services Napoleon Fireplaces and how often should they be serviced?
Authorized dealers are identified by banners in their stores as well as listing in the telephone yellow pages. They are most often listed under “fireplaces” but are often listed under hearth shops or heating contractors. They are there to answer all of your questions, ensure that your fireplace is properly installed as well as providing a regular service program to protect your investment. The requirement of annual inspection and/or service is dictated in the National Fuel Codes for both Canada and the United States.