How is performance of streaming measured?
The streaming industry’s dirty little secret is almost nobody in the industry measures the quality of their streaming. Really, the only way to measure success is by satisfied viewers, but that’s the last thing most streaming companies want to go by. The next best way is by stream start times or “failed” streams, as measured by third parties like Keynote. These are also shown by the streaming server logs and our proprietary streaming server plug-ins. We look for broken connections or excessive buffering, then attempt to isolate and resolve the reasons for this to minimize future recurrences. We also provide our customers with the raw logs, so they can see the performance for themselves.
