How Do You Make Amends For Mistakes?
• Apologize. • Accept Blame when You Deserve It. • Be Responsible. That means you take responsibility for what you did. You “own” it before you can make amends for it. • Define a Problem. Do not just assume that the problem is with the other person. Look beyond the symptoms. Search for the root of the problem. Make a permanent change. The nature of the change will depend on what you did wrong. See How to Solve a Problem.