What is EFTSs policy on Back Billing?
A. Frequently we are asked whether or not there is an EFTS policy regarding “back billing”. Participants want to know whether it is appropriate to bill for transactions that have occurred either some time ago or prior to their (own) participation in EFTS. Good business practice would tell us that billing should ideally occur in a ‘reasonable and timely’ manner. Some exceptions to this practice do exist, for example NLM posts Quarterly transaction files rather that the more common practice of monthly uploads. It gets a bit more tricky when transactions are posted for long past due activity OR activity prior to membership in EFTS. We suggest that any such older transactions be discussed with the parties involved PRIOR to presenting the data to EFTS for processing. If both parties agree that the charges are valid and have not been satisfied for payment via any other billing option, then the transaction could be presented to EFTS for upload. EFTS processing is not directly linked to DOCLIN
