Why Use Mediation to resolve conflict?
There are many environments where it is important for people to maintain a sense of respectful cooperation such as in a neighborhood or small community. Such cooperation allows people to talk about the problems that arise between them in an easier, more comfortable fashion. In fact, studies have shown that there are fewer problems where people have learned to respectfully communicate about what is important to them. Many times it is not easy for people to approach someone who is causing them problems. Consequently, they may call on an outside authority such as the police end up in court where a judge or jury decides who id right and who is wrong, and how much someone should pay as a result. The police, the courts, and many people who have had their day in court are discovering, however, that this approach seldom solves things over in the long run. In fact, it sometimes makes a problem worse by alienating the people involved and destroying all chances for them to establish the cooperati
