Is water waste prohibited?
Yes, as a condition of water service agreement as well as by city and county ordinances. What’s the penalty? The fee amount is based upon the drought level, the meter size and the number of previous violations. How will the Utility division determine if there is a water waste violation on my property? A water waste investigator will conduct a field investigation. A warning letter will be sent prior to assessing any monetary penalties. The violation will be photographed to protect your rights. Can I protest the violation? Yes, you can submit your protest in writing within 14 days of the date shown on your notice of violation. You may mail or fax the written protest. You can participate in an administrative hearing for your case. Can future enforcement and fees be suspended if I am working toward correcting the problem? The City is interested in working with customers to identify permanent solutions to water waste. You may apply for a temporary suspension of water waste rules to pursue c
