How are the quality efforts structured?
There is a lot of attention paid to quality at University Hospital. A Council dedicated to Quality Council and Patient Safety has over twenty dedicated committees reporting through this structure. Each doctor, nursing unit, and department receives its own regular quality reports. There are more than one dozen physicians who serve as quality officers at University Hospital and five dedicated administrators who continually provide updates and oversight. However, while these are the formal roles, all hospital staff members are charged with contributing to ongoing quality improvement and are encouraged to bring forth initiatives that enhance the patient experience.
