Can the maintenance invoice vary?
YES. If the quantity of components in your system changes, then the invoiced amount will change accordingly. The number of circuit pack “ports” determines your rate in your Avaya telephone system. The ports are multiplied by a factor to give you the overall rate. Rising Sun Telecom will normally remotely access your Avaya and print out a “List Config All” to verify the equipment in use in your system. You are only invoiced for maintenance on the equipment you are actually using.
YES. If the quantity of components in your system changes, then the invoiced amount will change accordingly. The number of circuit pack “ports” determines your rate in your Definity telephone system. The ports are multiplied by a factor to give you the overall rate. RISING SUN will normally remotely access your Definity and print out a “List Config All” to verify the equipment in use in your system. You are only invoiced for maintenance on the equipment you are actually using.
