Why IHS Support Solutions?
• We help you develop a knowledge based support strategy IHS will work with you to develop a strategy that creates and uses knowledge within your support center. Successful Knowledge Management implementations require that you leverage the experience of others. Our Knowledge Management practitioners demystify complicated concepts. • We provide on-going knowledge management support We support each knowledge management implementation via our project management, business analysis and implementation expertise. • We can assist you in gaining value from a knowledge-centered model • We can provide an objective assessment of your current level of knowledge reuse IHS utilizes industry standard best practices to assess your organization’s readiness for a knowledge project and recommend improvements. • Our training courses can help your organization gain value from a knowledge-centered model We offer training that builds on best practice frameworks such as Knowledge-Centered Support (KCS), synthe
