Who is BackBay FX?
Bay FX is an “introducing broker” for many brokerage firms, including FXCM (UK), Forex.com (UK) and FXDD. When you set up your trading account through BackBay FX, they act as an additional layer of customer support for you. You can contact them with questions about your account or to make changes on your account. (With some issues, you may still need to contact the broker.