How Do Business Phone Systems Work?
Whether you’re running a company or you’re one in a thousand cubicle workers, the phone system you use at work will be different than one from home. There are different functional requirements needed, and in recent years the technology underpinning even the most basic functions on business phones has changed. New business phones no longer use traditional analogue dialing systems, the ones where you manually enter the number of the person you’re trying to call (or the auto-dial does the same). Replacing these is Voice Over IP (VOIP), which in a nutshell is the ability to send voice messages from one user to another by way of an internet connection. It works the same way online music does: a sound is recorded on a microphone and converted into a digital form on the soundcard. A coder/decoder (CODEC) on a standard PC computer with microphones, headset, a soundcard and an internet connection is all that’s needed. It facilitates several other means of communication: it does video calls, vid
