What are Telesales?
Telesales is the act of using a person or a service to make calls or solicitations with the intent of selling a service, item, or product. Telesales are done over the phone, although there are many websites that can lure a potential customer in and then have them call their number, or even have a salesperson call you. Telesales are usually done by cold calling. Cold calling is when the person or company calls a residence or business without the recipient ever requesting a call or information from that company. Cold selling is typically the hardest telemarketing stint to accomplish. Telesales are very controversial, as many people do not want to be bothered all day by phone sales. There are many types of telesales. Outbound is the controversial type, since many of the calls are cold calls, as explained previously. There is also inbound telesales, where the customer is calling in for a product or service. Inbound telesales usually go smoother than outbound. However, laws have been put in
