What is ITIL Live?
“Anyone who has adapted ITIL in their organization knows that the lionĀ“s share of the effort needed is for creating workable processes, practices and procedures. ITIL Live offers the opportunity to cut the effort drastically by offering up a simple, easily adaptable head start for any size company. Now more than ever before, with a pressured economic climate, we can save time, money and effort by taking advantage of a great head start.” Sharon Taylor Chief Architect of the ITIL V3 Refresh and ITIL Live Author ITIL Live has been created by the Chief Architect of the ITIL V3 Refresh and Authors to help you increase your understanding and assist with your implementation of the ITIL Service Management Lifecycle.