What is the ITSPA Quality Mark?
The ITSPA Quality Mark is your guarantee that the Service provider has confirmed that they also follow ITSPA’s Best Common Practice documents (as well as the ITSPA Code of Practice and all relevant regulation). It’s purpose is to recognise those members that go the extra mile in ensuring best practice. ITSPA members must comply with a list of criteria to obtain the Quality Mark. This criteria will be reviewed on a regular basis, with further criteria being extended. The Quality Mark is only available to ITSPA members and they have to formally self-certify themselves on an annual basis. Further details can be found here: http://www.itspa.org.uk/quality.html What are ITSPA’s Best Common Practice Documents? From time to time, ITSPA will produce Best Common Practice Documents (BCPs) on particular industry issues. These documents are recommended forms of guidance produced by the membership. ITSPA strongly recommends that members adhere to all BCPs. They are not mandatory requirements howeve
