What DDM software features are available?
You should be able to store and search for all types of documents and reports. You may also want to have remote access, ability to open multiple records at the same time, the ability to electronically route documents to others or add custom features on your own. If the system is too difficult to use, employees will avoid it. Determine the tasks that the DDM must perform and ensure it supports them. Ask for a trial CD or online demo and include the staff that will use the system frequently in the evaluations.