What happens if the vehicle breaks down?
Our campers are well maintained but in the unlikely event of a breakdown you are covered FREE of charge for roadside assistance 24/7 by the NRMA (National Roads and Motorists Association). We have premium cover that includes FREE accommodation should the vehicle require overnight repair ( we haven’t needed it yet but it’s nice to know it’s there). So even if you just run out of petrol or lock the keys in the campervan you’ll get prompt attention FREE of charge. Repairs up to $100 can be undertaken and will be reimbursed on return provided receipts are kept and you are not responsible for the damage. For repairs over $100 authorisation must be obtained by calling 1800 811 646 before work commences.
If the vehicle is covered by a non-maintenance contract, breakdowns are normally covered under the manufacturers warranty. A vehicle that has been supplied with a maintenance contract would usually be supplied with full roadside assistance. A driver’s pack is provided with every vehicle on lease contract, which explains fully how to treat every type of vehicle breakdown.
If the vehicle is covered by a non maintenance contract, breakdowns are normally covered under the manufacturers warranty, but on a maintenance contract the vehicle would be supplied with full roadside assistance. A drivers pack is provided with every vehicle on lease contract which explains fully how to treat every type of vehicle breakdown.
A. Breakdowns are normally covered under the manufacturers warranty, this can depend on the type of incident, weather it is down to mechanical breakdown or wear and tear. Some maintained contract’s have Roadside Assistance included or can be added as a cost option. A drivers pack is provided with every vehicle which explains fully how to treat every type of vehicle breakdown.
