Why is the logon screen missing?
When you click on the Log In button, the Online Banking Log In Screen does not appear as expected, or will not connect at all. The reason this happens is due to the Cookies being disabled in the browser settings. In order to access the Online Banking System, you will need to enable the Cookies. To do this, follow the steps for your browser, as described below: Internet Explorer: Click on the Tools Button on the toolbar, then choose Internet Options… A new window will appear, now click on the tab labeled Security. Click on the icon labeled Internet, and then choose Custom Level… found at the bottom of the window. A new window will appear. Now scroll down to the item listed Cookies and make sure that the Radio Button named Enable is selected. Click Ok and then Ok again to make the change effective. Netscape Navigator: Click on Edit on the toolbar, and choose Preferences… A new window will appear. On the left hand side of the window, find the item labeled Advanced, and highlight it
