Who is Helping Hand?
Helping Hand is a service set-up and run by your local Council in conjunction with a local ‘Home Improvement Agency’, where these exist. The service is run on a non-commercial or ‘not-for-profit’ basis. Providing loans for those in need across the north east region ensures a consistent standard of service for you, regardless of where in the north east you live, and because of the large scale, helps the Councils to provide this service in the most cost effective way. You will always have a local advisor, employed in either your local council or your local Home Improvement Agency to help you to access the service.