How do streetlights get fixed?
We rely on the public’s assistance to let us know if streetlights are not working. If you see a streetlight that is not working please contact us on 1800 245 092 with the following information: • street name • name of nearby cross street • if more than one streetlight is out • if possible the actual streetlight number (fixed on the streetlight itself on a metal plate located about head-height). Use our online form to report a faulty streetlight. We aim to fix individual streetlights within five days and banks (or sets of 10 to 30 streetlights) within 24 hours. For more information about streetlight maintenance please read our fact sheet.
