What causes an Open Socket error?
An open socket error occurs when the CDDB Disc Recognition function in JukeCD is unable to establish communications with a web site. When this error has occurred the users were running firewall software that blocked program access to the Internet. Any firewall program may create this situation. To date we have had reports that the following firewall programs have caused this to happen: • ZoneAlarm • McAfee • Norton The error has been resolved by changing the firewall program’s settings. Depending on your firewall program you should be able to: • Exclude JukeCD/JukeCDPro from the firewall functions • Include www.cddb.com to the “allow access” list.