Can viators change their minds?
Yes. If the change of mind takes place before the contract is finalized, the potential viator can simply stop the process. After a contract has been finalized and the viator has received the funds, he or she can cancel the agreement in most states within a stipulated time period which is often 15 days or 30 days. To cancel, the viator returns the money by sending a bank check to the viatical company. The check should be sent by certified mail (with return receipt). The receipt will provide confirmation that the company received it.