I use Internet Explorer (4.x through 6.x) why does a gray box appear where the applet should be?
There are two possible causes for this issue. First, if you are accessing the website from inside a company with an Internet firewall, the applets are possibly being blocked by your Network Administrator. While our applets are guaranteed to be 100% safe, some Network Administers setup the firewall to block all applets. If all you see is a gray box and are sure you have Java enabled on your computer, this is the problem. Talk to your network administrator and have him allow Java applets to be downloaded. Second, It is possible that your installation of IE has either an old or corrupt Microsoft Java Virtual Machine. You may wish to download the latest version of SUN’s Java Plug-in to correct this issue.