Cannot contact the gaming server?
Poker software requires a stable connection to run and sometimes downloading the files and components of the poker software may take up so much of your computer’s network resources that a connection with our game server cannot be established. This is even more common if you are using a modem internet connection. This is when you receive the error message ‘Cannot contact gaming server’. In this case, leave the poker software running at the login screen. You will probably notice the text ‘Downloading poker components in the background…’ on the poker window header (if you are in full screen mode the text cannot be seen). You should leave the poker software running and with your computer online and return when the text has disappeared from the window header (this might take a while, depending on your type of internet connection). Once the text has disappeared, this means that all the components are now downloaded to your computer and all the network resources are free to log you in. If y
