Do calls made from mobiles or other landline networks attract a surcharge?
If you are ringing from a mobile or a non BT landline then you could be surcharged by your provider. This depends on your provider and which tariff plan you have. We advise you to get in touch with your provider to double check if they surcharge on calls to our access numbers, or alternatively, if you have the ability to check your bill online, try a short 1-2 minute call and then check what you have been charged (please make adjustments for any connection charges your provider may add).
