I received an email notifying me that my credit card payment for VoiceLine was declined. What should I do?
First, please verify that the credit card information we have on file for your account is correct. 1) Go to VoiceLine 2) Login to the account center using your VoiceLine phone number and PIN 3) Click on the “Edit” link in the Profile box and then proceed to review your information and make any necessary updates in the “Billing Information” section. If your information is already correct, please contact your credit card company to determine why this transaction was declined. Please note that if we are unable to charge your credit card your VoiceLine account may be deactivated and your telephone number may be disconnected.
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- I received an email notifying me that my credit card payment for VoiceLine was declined. What should I do?