What does “e-Government” mean?
The term “e-Government” refers to all the mutual relations between citizens, business enterprises and organizations in the non-profit sector, politics, government and administration. • Simplifications and improvements for citizens and business • Greater transparency of administrative services • Increased efficiency and quality in the administration Continue to: Requirements of citizens Continue to: Problem-solving processes References: An example of a net-value e-Government project: Help.gv.at – the official aid for official channels in Austria, was our first big e-Government project. The method of structuring contents according to life situations that was developed for this project and the development of our own content editing department for official citizen services and private-sector offers have proved to be of outstanding value.