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If I were advised by the Customer Care Consultant to reset the IAD because of a problem with my broadband service, would the Digital Voice Travel service be affected?

April 26, 2017advised broadband consultant customer digital IAD problem reset service

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If I were advised by the Customer Care Consultant to reset the IAD because of a problem with my broadband service, would the Digital Voice Travel service be affected?

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The Digital Voice Travel service would be temporarily unavailable while the IAD is re-booting and performing the start-up diagnostics or when there is network interruption. You can resume using the service once you hear the standard dial tone (depending on the model of IAD, it could take about 2-5 minutes from the time of re-booting).