Whats the best time to call PAM?
Anytime outside the regular call-out hours. For example, if you call in or search the website during the evening (8:30 — 10:30) the computer is busy with call-outs and you are unlikely to be able to connect — but your call slows the system down for everyone else. When you do call in, don’t forget to press 9 to disconnect before hanging up. Hanging up without disconnecting leaves the line open and unavailable while the computer waits -up to five minutes- for a response. (Computers aren’t very bright.