How has continuous quality improvement affected assessment?
Helminski: With the continuous quality movement in higher education, the definition of quality itself has changed. Colleges can manage what quality means. An A grade is no longer just accepted on face value. A 4.0 in the classroom does not guarantee success in the workplace. Learning outcomes can be documented, analyzed, and improved through activities that are based on quality principles and practices. Now the quality question is: How do we live and do our work versus what is the number of resources? Continuous quality improvement provides a framework as well as best practices for improving student learning. HED: How do you approach campus-wide assessment without the faculty feeling naked and exposed? Helminski: Its not a single-minded focus on faculty. Campus-wide assessment is an all-inclusive commitment from class to class and department to department. The entire student experience needs to be understood. For instance, the rate of retention isnt just a discussion for the administra
Related Questions
- How are Performance Management and Continuous Quality Improvement (a more common term in health care and other portions of the public health system), different, if at all?
- Does ARISE have in place any continuous quality improvement programs at its manufacturing plant?
- How has continuous quality improvement affected assessment?
