What is the return and refund policy for an item purchased from the Brenthaven website?
You may return your unused item for a full refund of the merchandise cost within 30 days of the purchase date. You can expect a refund to your credit card within 14 days of our receiving your return. For shipping costs associated with the return of non-defective products, the customer will pay the cost of shipping. We will not accept a return that is shipped with “shipping costs due”. Please ship all returns to our Retail Store, located in Bellingham.
