What is the ASQ Body of Knowledge?
ASQ provides certifications for many different types of quality professionals. Certification is formal recognition by ASQ that an individual has demonstrated proficiency with and comprehension of a specified body of knowledge. The Certified Quality Manager (CQM) is one such certification. The Certified Quality Manager is a professional who understands quality standards and concepts, can implement organizational assessments, and maintain customer satisfaction and focus. The Certified Quality Manager manages projects that support strategic objectives and motivates human resources in support of organizational goals. The Body of Knowledge that is referred to in the Quality Vision Model is the Certified Quality Manager Body of Knowledge. The CQM Body of Knowledge consists of eight areas: Quality Standards; Organizations and Their Functions; Quality Needs and Overall Strategic Plans; Customer Satisfaction and Focus; Project Management; Continuous Improvement; Human Resources Management; and
