What is CAA for?
CAA is a catalyst for improvement. It will give people information about how well services are delivered locally, and help them make decisions in their communities, in their own use of services, or perhaps where they live. For those delivering public services it helps encourage improvement by shining a spotlight on those things which need to be improved, and shares practices that are achieving exceptional success. For government, CAA provides reassurance that public money is being well spent, and assesses how well local services are improving.
Related Questions
- What is defined as a covered public entity under the CAA that may be held responsible for correcting a substantiated violation of disability access and accommodations rights?
- Is it acceptable for a CAA to scan the certified payrolls and send the scanned copy to the Recipient?
- Can my speakers send their Audio Consent Forms directly to CAA?
