What more does EFF want Sony BMG to do?
EFF would like Sony BMG and all record labels to stop using DRM on their CDs and stop requiring its customers to agree to a EULA as a condition of playing CDs on their computers. See: The Customer is Always Wrong, DRM Skeptics View, and New York Times Op-Ed: Buy, Play, Trade, Repeat. Barring that, we would like Sony BMG to ensure, before a CD is released to the public, that it contains no security vulnerabilities, can be fully uninstalled by end users, properly protects consumer privacy including allowing consumers to opt-out of any reporting back to the company done by the CD, and is provided on terms that are fair, reasonable and fully disclosed. To the extent that they fail to do so, they need to remove such products from the market immediately, engage in a robust notice campaign and compensate consumers who have purchased them, including those harmed by XCP and MediaMax software already.